Difference between revisions of Review:EyeBuyDirect
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The following points may vary between different customer experiences: | The following points may vary between different customer experiences: | ||
* In the USA, the finalized frames + lenses are shipped from an address in St. Louis Missouri. Shipping times may contrast with Zenni, where Zenni's eyeglasses may take longer to ship overseas from their China facilities. | * In the USA, the finalized frames + lenses are shipped from an address in St. Louis, Missouri. Shipping times may contrast with Zenni, where Zenni's eyeglasses may take longer to ship overseas from their China facilities. | ||
* It is normal for orders to take a very long time during "Lens Cutting & Bevel edging". [On Reddit, it's been suggested that sometimes an order may need to be redone, so that may explain why this stage of an order may take a longer time that usual (as long as 2 weeks versus the usual 1 week, for example). [https://www.reddit.com/r/glasses/comments/h9td9q/eyebuydirect_lenses_cutting_and_bevel_edging/ Reddit discussion] | * It is normal for orders to take a very long time during "Lens Cutting & Bevel edging". [On Reddit, it's been suggested that sometimes an order may need to be redone, so that may explain why this stage of an order may take a longer time that usual (as long as 2 weeks versus the usual 1 week, for example). [https://www.reddit.com/r/glasses/comments/h9td9q/eyebuydirect_lenses_cutting_and_bevel_edging/ Reddit discussion] | ||
* EBD may invalidate your coupons earlier than their expiration dates for any reason, without warning. Reasons include anniversary dates (from signup) which resets loyalty program progress, your loyalty program tier a.k.a. "Focus Rewards" changes (which invalidates your coupons associated with the previous loyalty tier), or that they simply changed how a promotion program worked, etc. If you have a coupon code, you should expect that it can be invalidated sooner than the written expiration date. Coupon offers are not real until you redeem them. | * EBD may invalidate your coupons earlier than their expiration dates for any reason, without warning. Reasons include anniversary dates (from signup) which resets loyalty program progress, your loyalty program tier a.k.a. "Focus Rewards" changes (which invalidates your coupons associated with the previous loyalty tier), or that they simply changed how a promotion program worked, etc. If you have a coupon code, you should expect that it can be invalidated sooner than the written expiration date. Coupon offers are not real until you redeem them. | ||
Revision as of 23:33, 5 September 2022
The following points may vary between different customer experiences:
- In the USA, the finalized frames + lenses are shipped from an address in St. Louis, Missouri. Shipping times may contrast with Zenni, where Zenni's eyeglasses may take longer to ship overseas from their China facilities.
- It is normal for orders to take a very long time during "Lens Cutting & Bevel edging". [On Reddit, it's been suggested that sometimes an order may need to be redone, so that may explain why this stage of an order may take a longer time that usual (as long as 2 weeks versus the usual 1 week, for example). Reddit discussion
- EBD may invalidate your coupons earlier than their expiration dates for any reason, without warning. Reasons include anniversary dates (from signup) which resets loyalty program progress, your loyalty program tier a.k.a. "Focus Rewards" changes (which invalidates your coupons associated with the previous loyalty tier), or that they simply changed how a promotion program worked, etc. If you have a coupon code, you should expect that it can be invalidated sooner than the written expiration date. Coupon offers are not real until you redeem them.